Refund and Returns Policy
Refund Policy – AstrologiStar
At AstrologiStar, we value your trust and aim to deliver quality astrology consultations, reports, and digital products. Please read our refund policy carefully before making a purchase.
1. Digital Products (Reports, Courses, Remedies)
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All sales of digital astrology reports, remedies, and online courses are final and non-refundable once delivered.
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Since these are personalized and intangible products, refunds cannot be processed after delivery.
2. Consultations (Live or Recorded)
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No refunds will be issued once a consultation has been completed.
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If you cannot attend a scheduled consultation, you may reschedule once by informing us at least 24 hours in advance.
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Failure to attend the scheduled consultation without notice will be treated as a completed service, and no refund will be issued.
3. Technical Issues
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If you face a technical issue (e.g., video not playing, file not received), we will make every effort to resolve it or resend the product.
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If we are unable to deliver the product/service due to our fault, a full refund will be processed.
4. Payments & Processing
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Refunds (if applicable) will be processed through the original mode of payment within 7–10 working days.
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AstrologiStar is not responsible for delays caused by payment gateways, banks, or third-party processors.
5. Contact for Refund Queries
For any concerns, email us at info@astrologistar.com with your order ID and payment details.